We have modernised our e-boutique to make shopping at Sinclair London simply and smooth.
1) Visit our store by clicking on the “E-STORE” link.
2) Browse the categories and once you have found the item in which you wish to purchase, click to “ADD TO SHOPPING BAG”
3) Review the items in your shopping bag by clicking on the shopping bag icon.
4) Click on “PROCEED TO PURCHASE” to complete your order.
You can place an order without having to set up an account. In order to do this, when checking out please click on “PURCHASE AS A GUEST”
However if you do register with us you will have access to the complimentary benefits
1) Able to track your orders and past purchases
2) Request returns and exchanges directly from your account
3) Saved personal details for future purchases
4) Complimentary invitation and updates from Sinclair London
If you have forgotten your password, when signing in follow the “FORGOTTEN PASSWORD” link and follow the instructions on the page.
Through our online store, we offer several channels for you to make payments. You can choose PayPal and Stripe to securely pay for your purchases using a credit or debit card as well as a PayPal or Stripe account.
Please do make sure that all your details are entered correctly so that we can verify the cardholder to the address the card is registered to, to avoid any delays in your order.
Currently you multiple currency options are not available, however once you are ready to make a purchase (PAYMENT CURRENCT)
Taxes and duties are calculated according to the shipping destination. For the list of countries we currently ship to and with the list of calculated taxes and duties, can be found here.
Currently we ship to anywhere in the UK, US and Europe. If you require an item to be sent outside to the countries listed please email our customer service team for a special delivery option or to discuss further. firstname.lastname@example.org
We are unable to ship to PO Boxes due to security reasons.
Currently there is an option to deliver on the same day providing our deliveries are received before 11am. Please note this is a chargeable service. Payments can be made through our “PERSONALISED SERVICE” link. Click on the option “DELIVERY” to make a special same day delivery.
Areas in which we currently cover for same day service are South, South East, South West and Central London
All purchases made via the e-store are insured against accidental damage and theft. On delivery we will require proof of delivery by you signing for your purchase. This is so that we know your package has arrived safely and any given time.
You can change or amend your order before it is prepared for dispatch. We will send you a notification when your purchase is ready. After this time we are unable to change or amend any order.
To make any amendments you will need to email us at email@example.com l or call our Client Services Department on 0845 862 1702
If you have registered with us, we will keep you up to date with the journey of your purchase. Once your order has been dispatched your will receive an email confirmation and tracking number details.If you haven’t registered you will still receive an email where a tracking number will be shown.
If you wish to make a refund or exchange then you have 14 days to decide from the date of purchase. To arrange a return or exchange simply sign into your account, select “MY ORDERS” click on “CREATE EXCHANG/RETURN and follow the steps provided. If you wish to make a return or exchange via telephone and discuss your requirements with a member of our team please call our Client Services department on 0845 862 1702 who will be more than happy to help.